Service and support from the people who know your iPhone best.
Protection for your iPhone
Every iPhone comes with one year of hardware repair coverage and 90 days of telephone technical support. AppleCare+ for iPhone extends repair coverage and technical support to two years from the original purchase date of your iPhone and adds coverage for up to two incidents of accidental damage due to handling, each subject to a $49 service fee plus applicable tax.1 With AppleCare+ for iPhone, Apple experts can help troubleshoot issues over the phone or at an Apple Retail Store. They’ll answer questions about iOS, Apple iPhone apps such as Mail, iMessage, and Calendar, and help you solve interconnectivity issues between your iPhone and Mac or PC. And if your iPhone needs service under the plan, Apple technical support representatives can even set up a repair during the same call.
One stop for technical support
• Direct access to Apple experts
• Mail-in or carry-in repairs 3
• Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
• Your iPhone
• Included earphones and accessories
• Coverage for up to two incidents of accidental damage from handling for your iPhone1
Software support included
• Using iOS and iCloud
• Connecting to wireless networks
• Questions about FaceTime, Keynote, Pages, and other Apple-branded iPhone apps
The company obligated under the AppleCare+ is the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. For Plans sold in Canada, “Apple” is Apple Canada Inc., with offices at 7495 Birchmount Road, Markham, Ontario, L3R 5G2, Canada. Apple Canada Inc. is the legal and financial obligor for Plans sold in Canada. For complete details, see terms at www.apple.com/legal/applecareplus/terms/ipad. Quebec customers, please read Quebec Consumer Protection Act available at www.apple.ca/go/app.
1 Service coverage is available only for the iPhone and its original included accessories for protection against (i) defects in materials or workmanship, (ii) battery depletion of 50 percent or more from original specification, and (iii) up to two incidents of accidental damage from handling for iPhone, each incident being subject to a $49 service fee. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at www.apple.com/legal/applecareplus/terms/ipad for full details.
2 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
3 Availability of each option depends on the country in which service is requested and the location of the Apple Authorized iPad Service Provider. Apple may also request that the customer replace components with readily installable parts. See terms above for full details.