SERVICE REQUEST ORDER FORM:
Please fill-out the form with all the key issues your Apple product is currently experiencing.
Be sure to include your system serial number, the complete problem description and if you require a On-Site service
If this is an AppleCare related issue, include the case number given to you over the phone. AppleCare iMacs and Mac Pros are eligible for On-site service.
You will be required to have your unit scanned in-store by the Apple Service Toolkit or iOS Diagnostic before any warranty service can be initiated. There are no exceptions to this scan in warranty cases. On-site services
Always make a complete back-up of your information before initiating a service request.
Our Service department will review your request and promptly contact you to arrange the repair.